Stock a cable you won't get returns on.

30 units per SKU. Thirty of the same product, in the same length and pack size — so pick the lengths that actually move in your shop rather than spreading thin across the range. You can order as few or as many SKUs as you like; the minimum applies to each one individually.

Also 30 units per SKU. Same threshold as the opening order, so there's nothing new to work out on a reorder.

Payment in full before shipment. We invoice you once your order is confirmed, and the order ships once it's paid. No net terms — we're a small operation and we'd rather keep pricing sharp than carry receivables.

Typically two weeks from payment to dispatch. We'll tell you up front if a particular SKU is going to run longer, so you can plan around it rather than chase us.

Shipping is charged on dealer orders. The free shipping on our retail store doesn't extend to wholesale — at wholesale pricing it's carried in the margin instead. We'll quote freight with your order.

We operate a minimum advertised price across every product. You are free to sell at any price you choose in store, but advertised pricing — your website, marketplace listings, printed ads — must not go below MAP. The full policy comes with your price sheet. We enforce it, because a dealer who stocks us deserves not to be undercut.

Enough to make stocking it worthwhile — meaningfully ahead of what most cable lines return. We go through exact figures once your application is approved, rather than publishing our pricing where everyone can read it. Apply and we'll send the full sheet.

Considered case by case. We don't hand out territories by default, but we're not looking to stack three dealers on one street either — that helps nobody and it's the fastest way to break MAP.

If exclusivity matters to you, raise it in your application and tell us the area you'd want. It's a conversation, not a form field, and it usually comes down to what you're willing to commit to in return.

We do. Send them to tone-vault.com/warranty, or file on their behalf. We issue a prepaid label and repair or replace the cable ourselves, at our cost. You are not out of pocket and you are not holding stock you can't sell.

By written approval only. We sell on Amazon and Walmart ourselves, so unrestricted marketplace resale would put you and us on the same listing competing for the same buyer — which helps neither of us.

That said, we're not flatly against it. If marketplaces are a real part of how you sell, tell us in your application and we'll talk it through. Approval is per marketplace and in writing. Selling in your store and on your own website needs no approval at all.

It can. Our cables use gold plated contacts and oxygen-free copper, so dealer pricing may move with precious metal and raw material costs. We give notice before any change takes effect.